OUR PROMISE TO YOU
Promises are meant to be kept, so we don’t make ours lightly. The KIAN Brand Promise
says what you can expect from us.
BETTER WORLD
Expect to engage with a company that has a conscience, one that cares for the environment and for the total wellbeing of its people.
We want to help make our world a cleaner, safer, more sustainable home*. Partner with us if your business shares a similar vision for greener products and happy employees.
BETTER DESIGN
Expect higher creativity and better designed systems.
Combining style and performance, our versatile and timeless Original Designs cater to various market segments. Our ‘better design’ mindset is applied to all fields of endeavour within KIAN to give you ever better end-to-end service.
BETTER VALUE
Expect to have peace of mind and convenience. We provide smart and total furniture solutions, prompt responses, and reliable coordinated on-time delivery.
Expect exclusivity and reasonable prices. Our Original Designs are created only for KIAN by award-winning international designers, and cost savings from our LEAN factories are passed on to you.
One of KIAN’s strengths is our in-depth knowledge of the needs of the customers we serve. We understand that there are time and budget constraints to consider, and that any disruption to daily routines should be minimised. Our solution is to offer both flexibility and peace of mind.
ROOM-IN-A-BOX FOR HOTELS
For the Practical Minded Hotel Owner
Your one stop solution for all your accommodation needs. Our very own Room-In-A-Box is one of our Intelligent Furniture Solutions that is the ideal choice for quickly setting up the many rooms in your hotel. It’s easily repeatable and inexpensive to refresh the design every five to seven years to remain fashionably stylish. Choose your preferred look from a range of designs we have created that would be suitable for your style and budget. The best part, we can get your accommodation business up and running in a shorter lead time. From start to finish, we can get your business ready within 3-4 months.
Here’s how it works:
• Visualise your rooms within the first meeting
• No guesswork involved
• Quick turnaround
• Reduced design costs
• Talk directly to the manufacturer
• Same team from start to finish
• From practical conception to reality
OFFICE FIT OUTS
When furnishing for a business, a coherent look is important for aesthetical pleasure. With our built-in furniture, we are able to efficiently use up small or oddly shaped spaces to complete the look of your business. Furniture such as cupboards, cabinets and shelves can be built onsite and sized to the requirements of the space. Our designers will be happy to discuss the decor possibilities with you.
SOURCING
We can help you to find particular furniture items which we don’t manufacture. Using our worldwide network of reliable suppliers, we have quick access to what you require and at the best prices. More than that, we can also help you to consolidate your order from these suppliers. You save time and effort.
MATERIAL CONSOLIDATION
As part of our comprehensive services, we will source for the right materials and consolidate them for the right project. With our consultation, we will assist in guiding you through the selection process where we will choose the best looking and most cost-effective materials for your project.
DESIGN DEVELOPMENT
Our skilled and experienced teams are constantly working with the customer’s best interests in mind. Whether planning for the layout of your project or designing for the appropriate furniture, we ensure that you will always receive the best consultation and guidance needed. Let us know your vision and we’ll help turn it into a reality.
LOCAL SERVICE TEAMS
We have skilled local teams in most capital cities of Australia to be closer to you. For the sake of your convenience, we will come to you instead of you coming to us. We also have extensive delivery and logistics teams all over Australia, so you can be rest assured that your order will arrive at your doorstep in the safest possible manner and without any of the hassle.
AFTER SALES SERVICE
Once a project is completed, it doesn’t just end there. Your satisfaction is important to us and we ensure that your business remains in tip-top shape even after the furniture has been installed. Let us know if you’ve encountered any mishaps and we’ll be there as soon as possible with a solution. All our furniture comes with a 2-year warranty period.
